We were delighted to welcome the Royal National Institute of Blind People Scotland (RNIB Scotland) to the tram depot last week to speak to a group of colleagues from across the business and run a practical workshop to help improve understanding of the experiences faced by blind and partially sighted people when using public transport.
The group from Edinburgh Trams included on-tram staff, members of the Customer Relations and Revenue Protection teams, and other business support staff, with plans to roll training out to further groups over the coming months.