Get in touch
Our Customer Relations team are here and are ready to respond to your questions and comments.
You can get in touch with us by phone, email, live chat or find us on social media. If you need to speak to us urgently, we're available 24/7 on Twitter or via the tram stop help point.
For more information on the tram line extension, visit Trams to Newhaven.
Customer Relations: 0131 338 5780
Careers: 0131 338 5760
Communications (Journalists, Photographers and Film Crews): 0131 338 5774
Lost Property Office: 0131 554 4494 (option 3)
mticket Help Line: 0131 475 0110
Ridacard & Citysmart Help Line: 0131 475 0655
You can get in touch with us via email. Send your comments to:
If you have a query about a career at Edinburgh Trams please email:
Text ‘TRAM’ followed by your message to 82228. s
You will be charged your standard network rate message.
Edinburgh Trams, Customer Relations, 1 Myreton Drive, Edinburgh EH12 9GF