Customer Journeys
In 2019 we recorded over 7.4 million customers journeys.
Our Company
Our mission is to be a safe, reliable and customer-focused service delivering the best for the people of Edinburgh and its visitors. To live our values and act as ambassadors for Scotland’s capital.
Edinburgh Trams is the award winning operator of the city’s tramway with a vision to be an integral part of the future success of Edinburgh and the Lothians by providing world-class, environmentally-friendly and socially-inclusive transport.
Our values are to be Trusted, Innovative, Passionate and Smart.
Visit our parent company Transport for Edinburgh's website.
Customer Service
In 2019, we were the first tramway to be awarded the Institute of Customer Service's ServiceMark accreditation.
Employment
We employee over 200 people across Edinburgh, the Lothians and Fife.
Essential Services
On average, we operate over 2,000 journeys every week.
