Bus & Tram app

DAYtickets, LATEtickets and Family DAYtickets can be used on Edinburgh Trams, between Newhaven and Ingliston Park & Ride only, as well as Lothian Buses day services. A Network DAYticket is valid for travel to or from Edinburgh Airport.

We have a pre-purchase policy, so all tickets, smartcards and mtickets have to be purchased, validated or activated before you board the tram. We offer various ways to travel to suit all needs:

• ticket machines on the platforms: pay by coins or card
• mobile app: pre-purchase your tickets and activate before you board
• website: pre-purchase your tickets and display your ticket on your phone

We also offer two types of passes both available through our TravelHubs 

• citysmart card
• Ridacard

If you do not purchase, validate or activate before you board the tram, you will have to pay the £10 On-board fare to the Ticketing Services Assistant.

If you need to jump on-and-off you might want to consider a DAYticket or one of our multi-day tram tickets.

Journeys using single and return tickets cannot be broken. Once you step off the tram, your journey is considered completed and you will need to buy another ticket to continue.

If you have a Scottish National Entitlement Card (also known as a Saltire card) issued by the City of Edinburgh Council, you are entitled to free travel on the tram. The same applies to cards from any local authority indicating visual impairment. However cards issued by other local authorities are not valid on the tram.

Child tickets are available for customers aged 5-15 inclusive. Up to two infants travel free of charge per fare paying customer.

Some students are entitled to a discounted Ridacard (see here for conditions) but otherwise there are no students rates available.

Keep an eye out for the validators on our platform, the grey and white machines with a pink square. All that you have to do is hold your card up against that square until a green tick appears on the screen above.

If you are a group of 20 or more, a corporate group of 10 or more or a school group, we are likely to offer discount. Please contact our Customer Relations team.

You can use any ticket machine, on any side of a platform, to get a ticket to your destination. However, if none of the ticket machines are working or you have any issues when purchasing your ticket, please get in touch through the green help point on the platform (it is staffed 24/7) and we will find a solution for you.

While you can purchase tickets using contactless payments, we do not yet offer a capping system similar to Lothian Buses or Transport for London. If you think you will be using both tram and bus, we would recommend you purchase a paper DAYticket at the start of the day.