Lost Property

If you have left something on one of our trams, contact our Customer Relations straight away. We will do our best to locate your item and return it to you the same day.

We keep all found property at Gogar tram depot overnight and over the weekend, and send it to the Travel Hub at Shandwick Place the next working day. To find out how to arrange collection, click here


Customer Relations & Lost Property: 0131 338 5780

Ridacard & citysmart enquiries: 0131 554 4494*

*Answered by our sister organisation, Lothian Buses.

You can get in touch with us via email. Send your comments to:

[email protected]

Twitter - We're available to talk to on Twitter 24/7



Text ‘TRAM’ followed by your message to 82228.

You will be charged your standard network rate message.

Edinburgh Trams, Customer Relations, 1 Myreton Drive, Edinburgh, EH12 9GF