Lost Property

Our Lost Property office is temporarily closed. Please contact us using the details at the bottom of this page if you have lost something on the tram. 

If you have left something on one of our trams, contact our Customer Relations straight away. We will do our best to locate your item and return it to you the same day.

We keep all found property in our depot at Gogar overnight and over the weekend, and send it to the Lothian Buses Lost Property office at Annandale Street the next working day. You can contact them directly on 0131 475 0652 to arrange pick up. 

Location of Lothian Buses Lost Property office

Customer Relations & Lost Property: 0131 338 5780

mticket enquiries: 0131 475 0110*

Ridacard & citysmart enquiries: 0131 554 4494*

*Answered by our sister organisation, Lothian Buses.

You can get in touch with us via email. Send your comments to:

customer@edinburghtrams.com

Twitter - We're available to talk to on Twitter 24/7

Facebook

Instagram 

Text ‘TRAM’ followed by your message to 82228.

You will be charged your standard network rate message.

Edinburgh Trams, Customer Relations, 1 Myreton Drive, Edinburgh, EH12 9GF