New technology has helped Edinburgh’s popular tram network reach another milestone with the successful processing of over a thousand online applications for works near the tramway.

A pioneering new applications system was introduced ahead of the launch of the new route to Newhaven, and it has benefited contractors and members of the public who need to obtain an ‘Authority to Work’ (ATW) permit.

The permits are required by anyone who plans to carry out activities on or around the city’s trams and the new, state-of-the-art PERMIT+ system and its associated mobile app have made it easier and quicker to review each application.

It also enables the Edinburgh Trams engineering team to provide detailed information about fees so that contractors understand what charges will apply, and when they need to be paid.

Iain MacLeod, the operator’s ATW Manager, explained:

By using PERMIT+ we have been able to manage an increased workload both safely and efficiently, especially after the launch of services to Newhaven earlier this year.

For added convenience for the applicants, the system notifies them when a site visit is needed, and priority is given to urgent works to be carried out at short notice. It also allows them to upload all the documentation online, after which the permit is issued electronically and signed over the phone.

Further information on how to apply for an Authority to Work permit can be found here.