How do I buy a ticket?

We have a pre-purchase policy, so all tickets and smartcards have to be purchased, validated or activated before you board the tram. We offer various ways to travel to suit all needs.

• ticket machines on the platforms: pay by coins or card

• mobile app: pre-purchase your tickets and activate before you board

• website: pre-purchase your tickets and display your ticket on your phone

We also offer two types of passes both available through our TravelHubs 

• citysmart card

• Ridacard

If you do not purchase, validate or activate before you board the tram, you will have to pay the £10 On-board fare to the Ticketing Services Assistant.