How do I buy a ticket?

We have a pre-purchase policy, so all tickets and smartcards have to be purchased, validated or activated before you board the tram. If you're using Tap On, Tap Off, you must have tapped your card or device against the Platform Validator before boarding the tram. We offer various ways to travel to suit all needs.

  • ticket machines on the platforms: pay by coins or card

  • mobile app: pre-purchase your tickets and activate before you board

  • website: pre-purchase your tickets and display your ticket on your phone

  • Tap On, Tap Off: use your contactless-enabled card or device to pay for an Adult single fare.

We also offer two types of passes both available through our TravelHubs 

If you do not purchase, validate or activate before you board the tram, you will have to pay the £10 On-board fare to the Ticketing Services Assistant.

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