Following a successful trial, we are delighted to announce that from 1st August 2016 our conditions of carriage will be permanently amended to allow customers to travel with class 2 mobility scooters on our services in line with a permit scheme.
Dean Anderson, Customer Experience Manager for Edinburgh Trams, said:
“We are committed to offering services that are fully accessible to all of our customers. Allowing mobility scooters to use our trams is part of that commitment."
Robin Wickes, Chairman of Edinburgh Access Panel, said:
“It's great news that class 2 mobility scooters are now welcomed on board the Edinburgh Trams. The removal of this barrier to equal access is much appreciated by disabled people.”
Traveling with a mobility scooter on Edinburgh Trams:
Holders of Scottish National Entitlement Cards (SNEC) or a Disabled Person's Blue Badge parking permit you are eligible to apply for a permit. Application forms can be downloaded from the website or are available at any Transport for Edinburgh Travelshop or Ingilston Park & Ride.
Completed applications should be taken to a Travelshop or Ingilston Park & Ride where we will assess your mobility scooter and ensure that you are able to manoeuvre it in a safe manner. The assessment will ensure your mobility scooter meets the following criteria:
Class 2 mobility scooter
- maximum 700mm wide
- maximum 1,200mm long
- maximum 1,350 high
- maximum 1,200mm turning radius
Upon successful assessment of your mobility scooter your permit will be processed and posted directly to your home address free of charge within 10 working days. The permit will take the form of a pass that should be presented to the Ticketing Services Assistant on board your tram.
If you are unsure if you qualify or would like to discuss your specific needs, please contact Customer Relations on 0131 338 5780.
For more information please visit www.edinburghtrams.com/community/tram-access