Working near or around trams
To ensure that work on or near the tramway is carried out safely, it is necessary to obtain authorisation from us to agree a safe system of work.
It is a legal obligation to comply with the Authority to Work process whilst working on or near the tramway.
How do I know if I need an Authority to Work permit?
You can download an Edinburgh Trams guidance document to help inform when you are required to request authority from Edinburgh Trams for any works adjacent to our infrastructure.
How do I get an Authority to Work permit?
To obtain an Authority to Work for works on or near the tramway, please fill in the Works Request part of the Authority to Work form and submit this, along with any necessary method statements and risk assessments to email@example.com.
I’ve applied for authorisation, what happens now?
We may wish to contact you to discuss the submission or to arrange a site meeting. This will automatically be the case if the works appear to require an isolation of the overhead line equipment.
Please note, we require at least three weeks’ notice ahead of any works
Customer Relations: 0131 338 5780
Lost Property Office: 0131 554 4494 (option 3)
mticket Help Line: 0131 475 0110
Ridacard & Citysmart Help Line: 0131 475 0655
Text ‘TRAM’ followed by your message to 82228.
You will be charged your standard network rate message.
Edinburgh Trams, Customer Relations, 1 Myreton Drive, Edinburgh, EH12 9GF