Edinburgh Trams has been shortlisted in the Rail Operator of the Year category at the National Transport Awards taking place in October. The criteria for the awards is based on performance, reliability, passenger growth, customer satisfaction and intiatives to improve service.
Ian Craig, Chief Executive - Transport for Edinburgh said:
Being nominated within this prestigious category is a testament to the hard work and dedication of the entire tram team. Since we launched the service in May 2014 its popularity has continued to grow, and the people of Edinburgh have really taken trams into their hearts.
By the end of our first year of operations we carried nearly 5 million passengers and achieved a 95% customer satisfaction rating. Receiving this recognition from our industry peers further highlights Edinburgh Trams commitment to provide a world class service to Edinburgh's residents and visitors.
The awards which attract the very best in public transport operators from across the United Kingdom have also shortlisted Transport for Edinburgh in the Travel Information and Marketing category.