Changes will be made to Edinburgh Trams' Conditions of Carriage with effect from Friday 1 May 2015.
Most significantly:
Tom Norris, Director and General Manager of Edinburgh Trams, said:
During the month of May, cyclists will be able to bring their bikes on board Edinburgh Trams as part of a cycle access trial.
Folded and unfolded pedal bikes will be allowed on board during off peak hours as part of the trial which has been supported by The City of Edinburgh Council and city cycling groups.
Transport Convener, Councillor Lesley Hinds, said:
We have listened to comments from relevant groups and individuals in setting up the off-peak trial, which was originally agreed before the trams were up and running.
Blind and visually impaired tram and bus passengers will now be able to navigate more independently around Edinburgh thanks to new features introduced to the Transport for Edinburgh mobile app.
Councillor Lesley Hinds, Transport Convener and Chair of Transport for Edinburgh, said:
We are committed to providing accessible travel for everyone in Edinburgh, and this app will further enable passengers to make the most of the services on offer.
When I sat down with passenger focus earlier this month to discuss our first ever passenger satisfaction survey I was anxious and excited in equal measure. This survey is a crucial benchmark for Edinburgh Trams and gives us a excellent way of comparing our passenger satisfaction with our peers and competitors. The key headline, we scored 95% means, a great deal for our organisation. For 2014, it puts us fantastically close to the top of transport operators in the UK across tram, rail and bus. I am delighted, but not surprised about this result.
The Edinburgh Trams service has received a 95% overall satisfaction rating from its passengers in a major independent survey. 70% of those surveyed said they were ‘very satisfied’ - the joint highest percentage of tram operators surveyed.
In the research by Passenger Focus, some of the top factors driving positive reviews were:
If you use bus and tram together in one journey please make sure you check the new interchange information, valid from Sunday 29 March here before you travel.
Dalkeith Travelshop, Hanover Street Travelshop and the Lost Property Office in Hanover Street will be closed on the following spring holidays:
Waverley Bridge Travelshop will be open on all of these dates 0900 - 1800hrs.
Enjoy your break.
A selection process is now underway for Non-Executive Director positions on the Transport for Edinburgh, Lothian Buses and Edinburgh Trams boards. The transport group is also recruiting a Non-Executive Chair for Lothian Buses and a Non-Executive Chair for Edinburgh Trams.
Chair of Transport for Edinburgh, Lesley Hinds said:
Edinburgh Trams are committed to giving the best possible travel experience to its customers.
Last year the entire Edinburgh Tram fleet was fitted with Wi-Fi equipment with funding from The City of Edinburgh Council's Connected Capital Programme.
Edinburgh is one of the 22 cities across the UK benefiting from the Government’s Super Connected Cities £150m programme, which is being delivered through Broadband Delivery UK.
With Edinburgh Airport is becoming more and more popular with new flights to Copenhagen, Doha & New York being introduced over the coming months, the airport is now the busiest in Scotland.
Getting to and from the airport by tram is simple and ideal for people coming to the Edinburgh for business. The tram will take you straight to the Gyle Business Park, the West End or City Centre and have free wi-fi to check your emails as you arrival or depart from the City.
