We have introduced ‘touchless’ ticket checking. Ticket checks may take place on tram stops as well as on trams. Please clearly present your ticket, smartcard or m-ticket to the Ticket Inspector.

We recommend using m-tickets or smartcards to reduce surface contact with ticket machines. Remember, all tickets, smartcard and m-tickets must be purchased, validated or activated before boarding the tram otherwise the £10 on board fare will apply.

From Monday 22 June, it is mandatory for you to wear a face covering when travelling by public transport.

The Government is advising you to wash your hands thoroughly with soap and water or use a hand sanitiser before and after every transport journey.

Stay at home if you or anyone in your household is experiencing coronavirus symptoms (new continuous dry cough, fever or the loss of or a change in your sense of smell or taste) or if you are self-isolating or you are shielding.

If you become unwell during your tram journey, you should disembark the tram at the next stop and follow Government advice. Be careful not to touch your face and remember to cover your mouth with a tissue or your elbow when coughing or sneezing.

Our trams and trams stops (including ticket machines and smartcard validators) are currently subject to an enhanced cleaning regime and sanitised regularly.

We have signage and messaging in place at tram stops and on trams to promote social distancing. This includes:

Only travel if your journey is essential, for example, for work or shopping. However, if you do have to use public transport, we are doing all we can to follow the Governments guidance to keep our customers and colleagues safe.

Trams are now running from every 7 minutes between the Airport and City centre throughout the daytime and every 10 minutes in the early morning and late evening.