We’ve given a new lease of life to the former tam mock-up which was used during our project phase, by turning it into a special Information Lounge for our customers.
Now proudly situated on the plaza at Edinburgh Airport, it has become a popular point of interest for our customers. The Information Lounge offers information on onward travel, iPads, maps, ticket sales, waiting area and even free Wi-Fi.
We’ve also teamed up with Edinburgh Airport to use the lounge as a waiting area for customers who require special assistance to complete their journey by air.
The Information Lounge is open from 06:30-20:00, 7 days a week. Should you be passing when it is closed, the exterior of the lounge also provides all the information you need to complete your journey to the City Centre by tram.
Next time you’re passing through, why don’t you take a look? You can even jump into the Driver’s cab and have your photo taken!
We are currently celebrating National Customer Service Week with a range of activities including a chance to win an iPad mini. All you have to do is like our Facebook page and leave a review beginning with the phrase ‘I Love Edinburgh Trams because…’
Throughout the week our customer service team will also be sharing the love by treating lucky customers to breakfast and even some special Edinburgh Tram love heart sweets at selected tram stops.
You can also get involved on social media by following our Twitter (@EdinburghTrams), Facebook (@EdinburghTramsOfficial) or Instagram (edinburghtrams) accounts and using #NCSW #LoveTram