As we look towards the Autumn, we’re recruiting for Ticket Inspectors (known as Ticketing Services Assistants) to join our Customer Experience Team.

As a Ticketing Services Assistant, you will primarily be responsible for delivering excellent customer service, while protecting revenue for the organisation by ensuring everyone on board has a valid ticket, smartcard or mticket.

This is a full-time, shift work position with all duties starting and finishing at our Gogar Tram Depot near Edinburgh Gateway.

Do you think you can demonstrate a passion for delivering world-class customer service? If so, you could be eligible to apply. To find out more, visit our careers page.

Sue Bucher, HR Manager at Edinburgh Trams said:

“After an overwhelming response to our recent Driver recruitment campaign, it’s exciting to be able to start recruiting for our customer facing roles, too.

“We have a thorough recruitment and selection process in place, but also a rewarding training and development programme for successful candidates. What’s more, after passing your six-month probation period, you will be eligible to apply for internal vacancies including Team Leader or Tram Driver roles.”

At Edinburgh Trams, delivering ‘Excellence for Edinburgh’ is our mantra. While doing so, we expect all of our colleagues to demonstrate our Values of being Trusted, Innovative, Passionate and Smart. If this sounds like you, this role could be your first step in a new career.