You can now contact us from 7am to 7pm Monday to Saturday and from 11am on Sundays.
There are many ways you can contact us including:
- Tel: 0131 338 5780
- SMS: Text ‘TRAM’ to 82228
- Email: email@example.com
- Socials: Find us on Facebook & Twitter*
- Post: 1 Myreton Drive, Edinburgh, EH12 9GF
- Green Help Point: Located at every tram stop*
- Live Chat: edinburghtrams.com and edinburghticket.com
If you have a question about Ridacard, citysmart or mtickets, these are administered by our sister organisation, Lothian. Please read their FAQs and contact them directly.
If you need more information on how we’re keeping you safe, please visit our dedicated COVID-19 Travel Advice page.