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Roundabout (board members)

George Lowder

George Lowder

Non-Executive Director & Chief Executive of Transport for Edinburgh

George joins Transport for Edinburgh from Defence, where he served for almost 35 years, the last 14 at Director and Deputy Director level. He was commissioned into The Royal Scots (The Royal Regiment) in 1981, having attended George Heriot’s School. On commissioning, he studied Scots Law at Aberdeen, graduating in 1986. As a young officer he served in The Falkland Islands, Germany, the UK, Northern Ireland, Canada and the 1991 Gulf War, where he was awarded a commendation. He spent 2 years instructing at The Royal Military Academy Sandhurst, followed by 2 years at Staff College, where he gained a Masters degree from Cranfield University.  He was then appointed Chief of Staff of a Germany based Armoured Brigade, deploying to Bosnia in 1996; awarded a Queen’s Commendation for Valuable Service for this tour of duty and made MBE in 1998. As a Staff Officer in Glasgow he attended Strathclyde University, gaining qualifications in human resource management. Other staff appointments have focused on strategic planning, change management and senior liaison roles. He has commanded at every level from Platoon to Brigade, deploying on operations in UK, Northern Ireland, Iraq, Afghanistan and The Occupied Palestinian Territories. He has been awarded The US Bronze Star and nominated for The US Legion of Honour.  He has completed 2 tours of duty in The Ministry of Defence, where he has led transformational change programmes. Most recently, for over 3 years, as The Director of Defence Intelligence Operations, responsible for global operations, across the enterprise, with a £450M budget. George has been married since 1989 and has 2 sons. The family home has been Edinburgh since 2001. George was an enthusiastic, but not brilliant, rugby player. He remains a competent sailor, keen skier and inconsistent golfer.

Charlie Monheim

Charlie Monheim

Chairman

Charlie, a Pittsburgh, Pennsylvania native, first visited Edinburgh in 1980 during a tour of the United Kingdom by bicycle.  A public transport professional, he has broad experience that includes stints as Manager of New York City's subway car fleet and bus operations, Systems Integration Manager for Taiwan's high speed rail project, Project Manager for Transport for London's Oyster Card and Chief Operating Officer for the New York Metropolitan Transportation Authority.  Now a Public Transport Management Consultant, he advises transport operators and governmental bodies on strategic, operational and fare policy matters. 

Charlie met his wife at the bunkhouse of Corrour station in 1991 while on a walk from Fort William to Aberdeen. They hike and play golf together and reside in Edinburgh.

Charlene Wallace

Charlene Wallace

Non-Executive Director

Charlene has significant Executive Director experience in both the rail and aviation sectors. Originally a member of Cabin Crew, Charlene was then promoted into a senior management role at Virgin Trains, before moving to Northern Rail and then East Coast Mainline. She then secured a role as the Customer Service Director role at Monarch Airlines based at Luton Airport and more recently joined Business Stream as Customer Operations Director in Edinburgh. Charlene is qualified and competent in HR, marketing, project management and has a Master’s in Business Management.

Andy Neal

Andy Neal

Non-Executive Director

Andy has extensive experience in marketing, starting his career with United Biscuits before moving into the drinks sector. He had eleven years with United Distillers (now Diageo) and seven years with Scottish and Newcastle (now Heineken) holding Marketing Director positions with both organisations in the UK and also internationally for S&N.

He took two years out of his more corporate life to work as Head of Community fundraising for Macmillan Cancer support as it was an important cause for him and his family.

Andy also has significant experience as a General Manager and business leader having been Managing Director of Clear Channel (Scotland), best known for their adshel bus shelters, and Chief Executive of Essential Edinburgh, the successful business improvement district in the City Centre.

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Blocks (tickets on the tram)

Buy your ticket before you board
Every tram stop has ticket vending machines where you can buy Single, Return and DAYtickets. Our ticket vending machines accept most debit and credit cards (£3 minimum spend) as well as 5p, 10p, 20p, 50p, £1 and £2 coins. No change is given. Single tickets are valid for boarding within 30 minutes of purchase.

Validate cards before boarding
Ridacards, Citysmart cards and eligible Scottish National Entitlement Cards must be validated before boarding. Simply touch your card to the card reader on one of the smartcard validator machines on the tram stop platform. A message will appear on screen to confirm that your smartcard has been accepted for travel.

Ticket Services Assistants
Every tram service will have an on-board Ticket Services Assistant who will check that all tickets are valid and smartcards have been validated.

Your ticket is proof that you've paid your fare. You may need to show it at any time, so keep yours with you for your entire journey.