Our board and management team

Edinburgh Trams Ltd is the designated operator of the tramway in Edinburgh. We work in partnership with Lothian Buses, as part of the Transport for Edinburgh group.

The Edinburgh Trams Board

George Lowder

George Lowder

Non-Executive Director & Chief Executive of Transport for Edinburgh

George joins Transport for Edinburgh from Defence, where he served for almost 35 years, the last 14 at Director and Deputy Director level. He was commissioned into The Royal Scots (The Royal Regiment) in 1981, having attended George Heriot’s School. On commissioning, he studied Scots Law at Aberdeen, graduating in 1986. As a young officer he served in The Falkland Islands, Germany, the UK, Northern Ireland, Canada and the 1991 Gulf War, where he was awarded a commendation. He spent 2 years instructing at The Royal Military Academy Sandhurst, followed by 2 years at Staff College, where he gained a Masters degree from Cranfield University.  He was then appointed Chief of Staff of a Germany based Armoured Brigade, deploying to Bosnia in 1996; awarded a Queen’s Commendation for Valuable Service for this tour of duty and made MBE in 1998. As a Staff Officer in Glasgow he attended Strathclyde University, gaining qualifications in human resource management. Other staff appointments have focused on strategic planning, change management and senior liaison roles. He has commanded at every level from Platoon to Brigade, deploying on operations in UK, Northern Ireland, Iraq, Afghanistan and The Occupied Palestinian Territories. He has been awarded The US Bronze Star and nominated for The US Legion of Honour.  He has completed 2 tours of duty in The Ministry of Defence, where he has led transformational change programmes. Most recently, for over 3 years, as The Director of Defence Intelligence Operations, responsible for global operations, across the enterprise, with a £450M budget. George has been married since 1989 and has 2 sons. The family home has been Edinburgh since 2001. George was an enthusiastic, but not brilliant, rugby player. He remains a competent sailor, keen skier and inconsistent golfer.

Charlie Monheim

Charlie Monheim

Chairman

Charlie, a Pittsburgh, Pennsylvania native, first visited Edinburgh in 1980 during a tour of the United Kingdom by bicycle.  A public transport professional, he has broad experience that includes stints as Manager of New York City's subway car fleet and bus operations, Systems Integration Manager for Taiwan's high speed rail project, Project Manager for Transport for London's Oyster Card and Chief Operating Officer for the New York Metropolitan Transportation Authority.  Now a Public Transport Management Consultant, he advises transport operators and governmental bodies on strategic, operational and fare policy matters. 

Charlie met his wife at the bunkhouse of Corrour station in 1991 while on a walk from Fort William to Aberdeen. They hike and play golf together and reside in Edinburgh.

Charlene Wallace

Charlene Wallace

Non-Executive Director

Charlene has significant Executive Director experience in both the rail and aviation sectors. Originally a member of Cabin Crew, Charlene was then promoted into a senior management role at Virgin Trains, before moving to Northern Rail and then East Coast Mainline. She then secured a role as the Customer Service Director role at Monarch Airlines based at Luton Airport and more recently joined Business Stream as Customer Operations Director in Edinburgh. Charlene is qualified and competent in HR, marketing, project management and has a Master’s in Business Management.

Andy Neal

Andy Neal

Non-Executive Director

Andy has extensive experience in marketing, starting his career with United Biscuits before moving into the drinks sector. He had eleven years with United Distillers (now Diageo) and seven years with Scottish and Newcastle (now Heineken) holding Marketing Director positions with both organisations in the UK and also internationally for S&N.

He took two years out of his more corporate life to work as Head of Community fundraising for Macmillan Cancer support as it was an important cause for him and his family.

Andy also has significant experience as a General Manager and business leader having been Managing Director of Clear Channel (Scotland), best known for their adshel bus shelters, and Chief Executive of Essential Edinburgh, the successful business improvement district in the City Centre.

The Edinburgh Trams Management Team

Lea Harrison

Lea Harrison

General Manager

After starting his career in the Royal Corps of Transport as a Driver for 8 years, Lea then progressed to the rank of Corporal before leaving the Army for civilian life where he joined Greater Manchester Metrolink (Manchester Tram), at the entry level, as Tram Driver in 1991.

He has since developed his career in tramways from Driver to General Manager over the last 25 years. Lea stayed at Metrolink and worked his way up to Head of Contract Delivery where he worked on line improvements and extensions as well as ensuring the day to day operations were in line with customer and client expectations.

From 2011- 2015 Lea spearheaded delivery of the major expansion of the Nottingham Express Transit (NET) tram network, which officially opened for passenger service in August. Lea left his role as Head of Service Delivery with NET to join the team at Edinburgh Trams.

At NET Lea had responsibility for facilitating the partnership working between the Operating Company, Contactor and Nottingham City Council to ensure a successfully delivery of the tramway extensions.

In 2002 he gained a post graduate diploma in Management Studies and is a member of the Chartered Management Institute.

Sarah Thompson

Sarah Thompson

Service Delivery Manager

Sarah leads our Service Delivery Team and joined in early 2014. Her role is vital in terms of delivering the high level of service performance our customers and stakeholders expect. Sarah was previously at Edinburgh Airport where she had a varied career at the forefront of operational performance. Sarah has played a key part in delivering impressive end of first year performance stats and is now looking at ways to further enhance the Edinburgh Tram service experience in year two and beyond.

Colin Kerr

Colin Kerr

Engineering Manager

Colin leads our Engineering team and is responsible for managing all aspects of tram and infrastructure maintenance contracts.  Colin has joined Edinburgh Trams from Thales where he worked on several projects on London Underground. His background in electromagnetic compatibility engineering and safety assurance has meant he has played an invaluable part in the Edinburgh Trams project since 2007.  Colin lead the assured delivery of the tram system through to operation service and continues to ensure that the tram network remains compatible with adjacent infrastructures.

Dean Anderson

Dean Anderson

Customer Experience Manager

Dean joined Edinburgh Trams in 2013 after working for more than 12 years in aviation with companies such as British Midland International and Edinburgh Airport Ltd. He has successfully transferred his skills and experience and now heads up the customer service and revenue protection provisions for the business. Dean plays a key part in the recruitment and training of the on-board team and used is expertise in service delivery to develop service standards that have transformed the traditional "clippie" into Ambassadors for Edinburgh. External communications and event management plan are all part of Dean's role.

Tom Neil

Tom Neil

Management Accountant

Educated at Glasgow College of Commerce Tom started his Finance Career in the construction sector  before joining the Transport industry some 20 years ago. After a short spell with Strathclyde Buses Tom moved to the Arriva Group where he progressed to leading the Finance Team as Management Accountant and then becoming one of the Senior Leadership Team dealing with Finance, Tendering and Commercial issues. In his time at Arriva Tom was extensively involved with Transport Scotland as a Project Board member for the new Concessionary Scheme implementation, part of the Scottish Transport Team of the Year along with being Director of the Trustee Company for the company pension scheme. Tom moved to Lothian Buses in 2011 as Management Accountant and in 2013 joined the Tram Project team along with Directors and Senior Staff and following the successful roll out of Operations in May 2014 now has the responsibility of finance matters for Edinburgh Trams. 

Michael Powell

Michael Powell

Safety & Standards Manager

Michael heads up the Safety function at Edinburgh Trams.  This role is vital in terms of keeping colleagues, passengers and other road users safe around our trams; and also comprises responsibility for the competence and training department.  Michael joined us from Serco and prior to that he had an impressive career in heavy rail. This included at First Great Western, where he led the safety performance department; and the FirstGroup UK Rail Division, where he held overall responsibility for compliance audit.

Pat Toner

Pat Toner

Competence and Training Manager

After being seconded to Edinburgh Trams in 2011 from Lothian Buses to support the testing and commissioning of the tram system Pat developed a skill as a trainer to new members of staff.  He played a key role in the development and roll out of a tailor made competence system, and as Training Manager is responsible for the competence and training standards for all safety critical staff within the organisation.

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